At Anais Aimee Limited, we care about keeping your personal information private and secure. This Data Collection Policy details how we gather, utilize, and safeguard your data when you visit our online jewelry store, which operates in the United Kingdom and the European Union (EU). By accessing our website and utilizing our services, you agree to the practices outlined in this policy.

Types of Personal Data Collected

We gather a variety of personal data to ensure you enjoy a seamless and personalized shopping experience. The information we gather includes, but isn't limited to:

• Your name, contact information, and shipping address.
• Payment details, such as credit card numbers and other methods of payment.
• Your purchase history and transaction records.
• Device information, including your IP address and browser details.
• Information you share during customer support interactions.
• Your preferences and interests related to jewelry products.

Why We Collect Your Data

We gather and manage your personal data for various purposes:

• To handle your orders, including payment and shipping.
• To offer customer support and answer any questions or concerns you might have.
• To send you marketing messages, promotions, and updates about our products and services, but only with your consent.
• To personalize your shopping experience based on what you like and your purchase history.
• To improve our website, products, and services by analyzing how users behave and what they prefer.

Why We Process Your Data

The reasons we process your personal data could include:

The need to fulfill a contract with you when processing your orders.

Your consent for things like marketing messages.

Following legal obligations, such as tax and accounting rules.

Our legitimate interests, could include website analytics, customer service, and preventing fraud.

How Long We Keep Your Data

We keep your personal data as long as it’s necessary for the purposes we collected it for or as required by law. When it’s no longer needed, we’ll securely delete or anonymize it.

Keeping Your Data Safe

We take your data security seriously and use the right technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Our website has secure encryption protocols, and only authorized personnel can access personal data.

Sharing with Others

We might share your personal data with trusted third parties for specific purposes like payment processing, shipping, and marketing communications. We make sure these third parties comply with GDPR and are bound by strict data protection agreements.

Cookies and Tracking

We use cookies and similar tracking tech to make your browsing experience better, analyze website traffic, and improve our services. You are welcome to manage your cookie preferences directly in your browser settings.

Your Rights

You have the right to access, correct, or delete your personal data, as well as the right to limit or object to its processing. If you want to exercise your rights or have any concerns about your data, just reach out to our Data Protection team.

Updates to the Data Collection Policy

We might update this Data Collection Policy now and then to keep up with changes in our data practices or legal requirements.

Any updates will be posted on our website, and if you keep using our services after the changes take effect, it means you accept the revised policy. If you have any questions or concerns about our data collection practices or this policy, feel free to reach out to us at customerservice@anaisaimee.com.

International Data Transfers

To give you the best service possible, some of your personal data may be processed and stored outside the United Kingdom and European Union. Whenever we transfer your data to other countries, we make sure there are proper safeguards in place to protect your data, as required by data protection laws.

These might include using Standard Contractual Clauses approved by the European Commission or relying on the Privacy Shield framework for transfers to the United States when applicable.

Age Restriction

Our online jewellery store is designed for individuals who are at least [minimum age requirement] years old. We don't knowingly collect personal data from anyone below this age. So, if you're under the specified age, please avoid using our website or sharing any personal info.

Data Protection Officer (DPO)

We’ve appointed a Data Protection Officer (DPO) to help protect your personal data and privacy. If you have any questions, concerns, or requests about how your data is processed or this policy, just reach out to our DPO.

Your Consent

By using our online jewellery store and sharing your personal data, you’re giving us consent to collect, process, and share your data as outlined in this policy. If you don’t agree with any part of it, please don’t use our website or provide your personal information.

Governing Law and Jurisdiction

This Data Collection Policy is governed by the laws of [country name], and any disputes related to this policy will fall under the exclusive jurisdiction of the courts in the United Kingdom and EU. We really value the trust you place in us when using our online jewellery store and are dedicated to protecting your privacy.

If you have any questions or concerns about our data collection practices or how we secure your personal data, don't hesitate to get in touch. We appreciate your support and look forward to serving you with care and respect.

Your Rights as a Data Subject

As a data subject, you have certain rights regarding the personal data we hold about you. We're committed to making it easy for you to exercise these rights without any hassle. Your rights include:

a) Right to Access: You can ask for access to the personal data we hold about you, so you can see what we have and how we process it.

b) Right to Rectification: If you think the personal data we have about you is incorrect or incomplete, you can request that we fix or update it.

c) Right to Erasure: In some cases, you have the right to ask us to erase your personal data. This includes situations where the data is no longer needed, you withdraw your consent, or the data is being processed unlawfully.

d) Right to Restrict Processing: You can ask us to limit how we process your personal data in specific situations. For example, if you’re questioning the accuracy of the data, you can request we restrict processing while we verify it.

e) Right to Data Portability: You have the right to receive your personal data provided to us in a structured, commonly used, and machine-readable format. Additionally, you can request that we transfer this data to another data controller, where technically feasible.

f) Right to Object: You have the right to object to the processing of your personal data based on your specific circumstances. If you choose to object, we will cease processing your data unless we have compelling legitimate grounds that outweigh your rights.

g) Right to Withdraw Consent: If we’re using your personal data because you gave us the go-ahead, just know you can change your mind and withdraw that consent whenever you want!. This withdrawal won't change the legality of processing that was based on consent before it was taken back.

To exercise any of these rights, please reach out to our Data Protection Officer using the contact details provided in this policy. We'll get back to you about your request within the timeframes set by data protection laws.

Changes to this Data Collection Policy

We may update this Data Collection Policy periodically to reflect changes in our data collection practices or legal requirements. Whenever we make changes, we'll update the "Last Update" date at the top of the policy. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Data Collection Policy or our data processing practices, please contact us at info@anaisaimee.com. Alternatively, you can reach our customer support team at +44 02035973386 for general inquiries and assistance.

We appreciate your trust in our online jewelry store and your understanding of the importance of safeguarding your personal data. Your privacy and security are paramount to us, and we are dedicated to maintaining the highest standards of data protection.

Thank you for choosing us as your preferred jewelry store; we look forward to providing you with an exceptional experience.